Privacy Policy
Privacy Policy
Effective Date: July 2026
This policy applies to all users of this website, including international customers, retailers, salon owners, OEM/ODM clients, and any person who browses our pages, submits inquiry forms, sends emails, or interacts with our online services. By accessing and using our website, you fully agree to the data collection and usage practices described in this Privacy Policy.
1. Information We Collect
We collect two categories of information: personal identifiable information voluntarily submitted by users and non-personal technical data automatically collected during website visits.
1.1 Personal Information You Submit
When you submit a wholesale inquiry, contact form, OEM cooperation request, or communicate with our sales team, we may collect your full name, company name, email address, phone number, country/region, business type, purchasing demand, and customized service requirements. This information is only used for business communication, order follow-up, quotation service, technical support, and after-sales service.
1.2 Automatically Collected Technical Information
Our website automatically records basic visitor data including IP address, browser type, device model, access time, page browsing records, language preference, and website interaction behavior. This non-personal data helps us analyze website traffic, optimize page display, improve user experience, and maintain website security.
2. How We Use Your Information
All collected information is strictly used for legitimate business purposes and will never be sold to third-party marketing platforms. We use your data for the following purposes:
- Respond to your product inquiries, wholesale requests, OEM customization consultation, and technical support questions
- Provide accurate product quotations, order confirmation, production progress updates, and shipping arrangement information
- Improve our website functions, product display, service process, and overall user browsing experience
- Prevent website security risks, malicious access, fraudulent transactions, and illegal intrusion behaviors
- Send official service notifications, policy updates, and product upgrade information (users can unsubscribe anytime)
- Comply with international network security laws, cross-border trade compliance requirements, and official regulatory provisions
3. Information Sharing and Disclosure
DermaRee will never sell, rent, or trade your personal information to irrelevant third parties. We only share necessary user data with authorized service providers who assist our business operations, and all third-party partners have signed strict data confidentiality agreements.
We may disclose user information under the following limited circumstances:
- Required by legal laws, court orders, or official government regulatory investigations
- Necessary for website operation, data analysis, logistics delivery, and payment verification services
- Protect the legitimate rights, property, and safety of DermaRee, users, and the public
4. Data Security Protection
We adopt industry-standard encryption technology, secure server storage, access permission management, and regular system maintenance to protect user personal data from unauthorized access, leakage, tampering, and loss. All business data is stored in secure encrypted servers and restricted to internal authorized staff only.
Although we strictly implement security protection measures, no network data transmission system can guarantee 100% absolute security. Users agree to browse and use our website services under reasonable network security risks.
5. Cookies and Tracking Technology
Our website uses standard browser Cookies to record user browsing preferences, optimize page loading speed, and improve repeated visit experience. Cookies will not collect your private personal sensitive data. You can disable Cookie functions through your browser settings at any time.
6. User Rights
Users have the right to inquire, view, correct, and request the deletion of their personal data stored on our website. If you need to modify or clear your personal information, please contact our official email to submit your application. We will complete the processing within a valid working period.
7. Third-Party Website Links
Our website may contain third-party website links for user convenience. DermaRee has no control over the privacy policies and content of external websites. Your access to third-party links is at your own risk, and we recommend you check the privacy rules of external websites independently.
8. Policy Update
We reserve the right to update this Privacy Policy irregularly according to business development and legal requirement changes. The updated version will be published on this page with an effective date. Continued use of the website after updates means you accept the latest policy terms.
9. Contact Us
If you have any questions, disputes, or suggestions regarding this Privacy Policy and data protection issues, please contact our official customer service team via the contact page on our website.
