After-sales Support

Full Order After-sales Support Service

We provide complete standardized after-sales support for all sample, bulk wholesale, OEM and ODM cooperation orders to guarantee long-term stable cooperative experience for our global clients:

1.       Standard unified product warranty period covers all finished beauty and health equipment; free spare parts supply will be arranged timely for quality problems occurring within the warranty scope.

2.       Professional global-oriented technical guidance service, including product operation tutorials, daily maintenance tips and common fault troubleshooting documents for your sales and after-sales team reference.

3.       We assist clients in sorting and providing complete certification documents such as CE, FCC, RoHS and IEC 62471 optical safety test reports to support local customs clearance and market access registration.

4.       Our dedicated multilingual after-sales team responds to all business consultation and problem feedback efficiently within working hours, tracking the whole problem solving process until fully resolved.

Stable and reliable after-sales support eliminates your worries during product sales and market operation. Contact us via inquiry form if you have any after-sales related consultation or demand.